The Position:

This role is for a team member who will be the face of our club, maintaining consistently high standards of service and exceeding customer expectations at all times.

Your Duties:

• Serving drinks and food
• Washing dishes and glasses
• Entertaining and talking with customers
• Tallying the bill and collecting money
• Organising and helping with events
• Stocking drinks, glasses or fruit and food
• Cleaning tables, collecting glasses, tidying up litter
• Cleaning the bar & function rooms
• Setting up / packing down furniture
• Any reasonable request from the Line Manager

Who we are looking for:

Ideally, you will have previous bar work and waiting experience in a customer-facing role. We are looking for someone who is friendly, outgoing and able to take on a challenge. You will have a professional, customer-focused approach and a can-do attitude. You will need to undergo a basic DBS (Criminal Record) check as part of this role. The company will reimburse the cost of the check

Your skills:

• Accuracy and professionalism
• Being observant and practical
• Communication and listening
• Discretion and honesty
• Flexibility and diplomacy
• Handling drunk clients
• Having a sense of humour
• Memorisation and handling money
• Organisation and preparation
• Stress management and drinking

The Company

Metropolitan is a venue previously known as Metropolitan Police Bushey Sports Club. We operate a 36-acre sports facility in Hertfordshire, with an event space with 7 hireable rooms and a number of our own events. We want to provide a positive customer experience for all of our users at the Metropolitan.

We are a 7 days a week business and as such the ideal candidate will need to be flexible and adaptable especially with their working schedule to suit the business needs.

Only successful applicants will be contacted

Please click here to submit your CV & Application.

The Position:

Efficient management of shift, maintaining consistently high standards of service and
exceeding customer expectations at all times. To effectively manage all areas required on
the day, to operate and maintain the unit to ensure that performance and profit is maximised
whilst ensuring that all company policies and procedures are adhered to.

Your Duties:

• To ensure all services are opened and fully operational at scheduled times,
  standards are maintained throughout the service, particularly delivering exceptional
  levels of customer care and satisfaction, and affecting a smooth handover of shifts
• Ensuring operational and service checklists are completed thoroughly, with attention
  to detail focusing on service led issues. Ensure the secure and safe keeping of stock,
  goods and equipment, ensuring that stock is accounted for and that control
  procedures are complied with
• Effective and efficient management of the staff and assisting in service where
  necessary
• Ensuring staff are punctual, in correct uniform, and complying with the general
  guidelines outlined by the management
• Ensure all human resource policies and procedures are adhered to
• Maintain a high profile in service areas, especially during the busy periods
• Ensure that all cash is controlled and accounted for, floats and tills are reconciled,
  sufficient provision of floats and safes properly maintained and that all financial
  controls and procedures are complied with
• Ensure that cashing up is carried out at the agreed times and banked in a timely
  manner, in accordance with financial procedures.
• Ensure that the venue is run in a safe, orderly and disciplined manner in accordance
  with the conditions of the licenses, policy and Health & Safety requirements and in
  doing so shall
• Ensure that a high level of cleanliness is maintained in the main venue and
  associated areas, including cellars and back office, supported by a cleaning schedule
  and adherence to best practice
• Ensure that the cellar is kept in a safe, clean and hygienic state
• Ensure that the kitchen is maintained in a clean, safe and hygienic order, identifying
  hazards and problems and seeking solutions
• Work in safe manner, seeking to minimise hazards to ensure the safety of other staff
  and customers, and reporting all safety hazards
• Ensure that all health & safety, fire and building regulations and procedures are
  complied with
• Act as Team Leader, opening and securing premises
• Monitor, supervise and report back the work of the security staff
• Reporting incidents in the Duty Log and filing reports to other staff as required
  (minor/major incidents & accidents)
• Work closely and cooperatively with other departments
• Ensure compliance with all requirements of the license and licensing law at all times
• Plan and control holidays within the operation to ‘self cover where practicable
• Any reasonable request from the General Manager

Who we are looking for:

Ideally, you will have previous experience in a customer-facing role. We are looking for
someone who is friendly, outgoing and able to take on a challenge. You will have a
professional, customer-focused approach and a can-do attitude. You will need to undergo a
basic DBS (Criminal Record) check as part of this role. The company will reimburse the cost
of the check.

The ideal candidate will be:

• Commercially minded
• Business focused
• Target & sales driven
• Experienced in a Supervisory or Management capacity in a customer-facing role
• Well presented & professional
• IT literate
• Good working knowledge of POS systems

The Company

Metropolitan is a venue previously known as Metropolitan Police Bushey Sports Club. We
operate a 36-acre sports facility in Hertfordshire, with an event space with 7 hireable rooms
and a number of our own events. We want to provide a positive customer experience for all
of our users at the Metropolitan.

We are a 7 days a week business and as such the ideal candidate will need to be flexible
and adaptable especially with their working schedule to suit the business needs.

Only successful applicants will be contacted

Hours: 10-20 per week available

Please click here to submit your CV & Application.

The Position:

We are looking for confident, reliable, friendly bar & waiting staff for our busy bar & function rooms.

We have a variety of shifts available, all on a casual basis, some can be regular shifts and others based on our events schedule, as required. These can include daytimes, but usually evenings and at weekends.

Ideally, you will already have some bar and/or waiting experience, and will need to be over 18 to work on the bar. However, training is given if you have some or no experience but have a willingness to learn.

The role includes:

• • Waiting tables for customers, serving food & drink
  • Serving drinks and working behind our bars
  • Assisting customers with any needs, food, drinks, condiments
  • Taking payments
  • Cleaning the bar & back of house areas
  • Glass, plate & cutlery collecting & washing
  • Clearing and cleaning tables
  • Re-stocking
  • Room set ups, preparing for next event

We would like our candidates to have the following qualities:

• Can-do attitude
• Well presented with good manners
• Willingness to get stuck in
• A welcoming smile
• Good communication skills
• Trustworthy
• Reliable
• Team player

If you feel you could be a good addition to our team, then we would love to hear from you.

Benefits:

• Flexible working hours
• Discounted/free food
• On-site parking
• Company events & social hours
• Subsidised gym membership

The Company

Metropolitan is a venue previously known as Metropolitan Police Bushey Sports Club. We operate a 36-acre sports facility in Hertfordshire, with an event space with 7 hireable rooms and a number of our own events. We want to provide a positive customer experience for all of our users at the Metropolitan.

We are a 7 days a week business and as such the ideal candidate will need to be flexible and adaptable especially with their working schedule to suit the business needs.

Only successful applicants will be contacted

Please click here to submit your CV & Application on Indeed.

The Position:

We are looking for an ambitious and dynamic candidate who will join our team and help us take the food offering at Metropolitan to new heights. With four function rooms and a large Bar/Restaurant there is plenty to do whether catering en-masse for 250 people, or individual bar meals. We are looking for a person who can help us build a great reputation for great pub grub & fine food for functions.

You will be required to work weekends including long days, possibly split shifts or half days as required.

Your Duties:

An extremely important part of the business is ensuring we have a well-trained and organised operations team that delivers great service to all our customers.

• Proven experience with Vegan & Healthy options
• Stock management including ordering stock from appointed suppliers and price-checking suppliers regularly
• Detailed food & allergies knowledge
• General kitchen & bar duties
• Maintaining kitchens, stock and equipment with high cleaning standards
• Preparing food during special events eg. Weddings

Your skills:

• Previous experience as a chef
• Exceptional communication and presentational skills
• An ability to think on your feet whilst under pressure and maintaining a positive outlook

• Excellent attention to detail
• Be fully accountable for the performance of our food service
• Ensure excellent presentation, cleanliness and hygiene
• Proven passion for working in a fast-paced environment..
• A desire to keep learning and help out wherever needed.

Who we are looking for:

Ideally, you will have previous experience in both a banqueting and casual dining environment. We are looking for someone who is friendly, outgoing and able to take on a challenge. You will have a professional, customer-focused approach and a can-do attitude.

The ideal candidate will be:

• Commercially minded
• Well presented & professional
• IT literate
• Good working knowledge of POS systems

The Company

Metropolitan is a venue previously known as Metropolitan Police Bushey Sports Club. We operate a 36-acre sports facility in Hertfordshire, with an event space with 7 hireable rooms and a number of our own events. We want to provide a positive customer experience for all of our users at the Metropolitan.

We are a 7 days a week business and as such the ideal candidate will need to be flexible and adaptable especially with their working schedule to suit the business needs. Majority of hours available will fall on weekends which is our busiest time periods.

Only successful applicants will be contacted

Please click here to submit your CV & Application on Indeed.

The Position:

You will be responsible for day-to-day maintenance & upkeep of our sporting facilities, the upkeep and tidiness of our 36acre estate, including being a part of our Grounds team. You will become a part of the wider team in running this busy event & sports venue. This is a varied and hands-on role; no day will be the same as the other.

Your Duties:

As Groundsman you will be reporting to the Head of Grounds and be part of the small team developing the business. You will be responsible for helping to drive the business forward and therefore key in helping the success of Metropolitan.

An extremely important part of the business is making sure we have well-tended & maintained sports pitches, plus the ongoing drive to keep the Metropolitan looking smart whatever the weather. The Groundsman will be responsible for:

• Maintaining all Football, Cricket & Bowls areas throughout the year, bringing them up to the best standards possible.
• General upkeep of the grounds and buildings (primarily external) on the 36 acre site, to minimise litter, repair damages & keep gardens looking smart.
• Be a part of the site maintenance team, working with the team to help maintain Metropolitan and make the most of the facility as we can.
• Help us maintain and upgrade our machinery, tools and equipment, to help us improve our service to all customers, whether sporting or events.
• Cleanliness of the whole site, clubhouse, outside & changing rooms
• Working on events, helping prepare the site for festivals, corporate hires & weddings

Key to this is organisation, planning and commitment. On top of this we need someone who is prepared to get their hands dirty, has knowledge of different sporting surfaces and a can-do attitude to getting the job done.

Your skills:

• Be fully accountable for the upkeep of sporting surfaces
• Help guide our business in the area of Grounds, leading us to better results with the available resources
• Work effectively as part of a small team, and make a positive contribution to the business.

• Proven passion for working in this environment. Taking challenges on, and feeling a pride in your work.
• A desire to keep learning and help out wherever needed.

Who we are looking for:

We are looking for someone who is friendly, outgoing and able to take on a challenge. You will have a professional, customer-focused approach and a can-do attitude. You will need to undergo a basic DBS (Criminal Record) check as part of this role. The company will reimburse the cost of the check.

The ideal candidate will be:

• Proud of your work
• An outstanding Groundsman with knowledge of sports playing pitches
• Passionate and driven to succeed
• Well presented & professional
• Happy to work alone and as part of a team

The Company

Metropolitan is a venue previously known as Metropolitan Police Bushey Sports Club. We operate a 36-acre sports facility in Hertfordshire, with an event space with 7 hireable rooms and a number of our own events. We want to provide a positive customer experience for all of our users at the Metropolitan.

We are a 7 days a week business and as such the ideal candidate will need to be flexible and adaptable especially with their working schedule to suit the business needs. Majority of hours available will fall on weekends which is our busiest time periods.

Only successful applicants will be contacted

Please click here to submit your CV & Application on Indeed.

The Position:

You will be responsible for day-to-day front of house service for our venue, attracting new and retaining current customers, and managing the staff in their charge. This is a varied and hands-on role, the ideal candidate will have previous experience in a hospitality role.

As a Duty Manager you will be reporting to the Food & Beverage Manager and be part of the small team looking after the front of house operations of the business.

Your Duties:

• Represent the Company in a professional manner at all times, upholding the brand, customer service and operating standards and values
• Maintain a full knowledge of all products and services to ensure consistency in service and standards
• Ensure the highest possible standards of cleanliness at all times in the premises as well as personal presentation
• Maintain full and accurate cash control at all times
• Maintain, enforce and comply with any and all premises licence conditions in relation to the operation of the business
• Maximise sales, including increasing the spend per head and repeat purchases, from customers
• Minimise costs, wine wastage at all times
• Working with the F&B Manager, Manage and develop effectively the employees working under his/her control to maximise efficiency, personal development and performance
• Ensure high level of customer service throughout our bar and events.
• Achieve agreed standard of service and take appropriate action as necessary to train the team in order to achieve the KPI’s
• Coordinate what is required for all bookings/events and delegate tasks in order to deliver the perfect event for our customers. This covers room hire events as well as sports bookings.
• Oversee running events with numbers varying from 10 – 200
• Working alongside the F&B Manager and Head Chef and helping to maintain our high standards in the Front of House Team

Your skills:

• Driven and Passionate
• Willing to get involved and not shy of hard work
• Basic food hygiene certificate
• Good communication skills
• Ensure excellent presentation, cleanliness and hygiene
• Effectively manage the team within the company policies and procedures
• Proven passion for working in a fast-paced environment. It will be fun, but you need to enjoy the ‘buzz’ of these types of jobs.
• A desire to keep learning and help out wherever needed

Who we are looking for:

• Excellent customer service
• Business focused
• Target & sales driven
• Well presented & professional
• IT literate including good working knowledge of POS systems

The Company

Metropolitan is a venue previously known as Metropolitan Police Bushey Sports Club. We operate a 36-acre sports facility in Hertfordshire, with an event space with 7 hireable rooms and a number of our own events. We want to provide a positive customer experience for all of our users at the Metropolitan.

We are a 7 days a week business and as such the ideal candidate will need to be flexible and adaptable especially with their working schedule to suit the business needs. Majority of hours available will fall on weekends which is our busiest time periods.

Only successful applicants will be contacted

Please click here to submit your CV & Application on Indeed.