Privacy & Cookie Policy
Last updated: May 2026
1. Who We Are
This website is operated by Metropolitan Bushey (“we”, “us”). We are the data controller for the purposes of the Data Protection Act 1998 and UK GDPR. This means we are responsible for, and control, the processing of your personal information.
2. Information We Collect
2.1 Personal information you provide to us
When you complete our website contact form, we may collect the following information:
• Name
• Email address
• Phone number
We collect this information when you request further information about our services or contact us for any other reason.
2.2 Personal information you provide about third parties
If you provide information about another person, you confirm that they have appointed you to act on their behalf and agreed that you:
• Consent on their behalf to the processing of their personal data
• Will receive any data protection notices on their behalf
• Consent on their behalf to the transfer of their personal data abroad
3. How We Use Your Information
We use your information for the following purposes:
• To identify and communicate with you
• To respond to your enquiry
• To manage any subsequent interaction with you in the delivery of our services
We do not sell or share your information with third parties for marketing purposes.
4. Who Your Information May Be Shared With
We may share your information with:
• Service providers who support the operation of our website or business
• Professional advisers where necessary
• Authorities if required by law
We only share information when necessary and with appropriate safeguards in place.
5. Keeping Your Information Secure
We use technical and organisational measures to safeguard your personal data. These include:
• Secure data servers
• Restricted access to personal information
• Appropriate security protocols
However, the transmission of information over the internet is not completely secure. While we take all reasonable steps to protect your data, we cannot guarantee the security of information transmitted to or from our website.
If you have concerns about the security of your information, please contact us.
6. Your Rights
6.1 Right to access
You may request a copy of the personal information we hold about you. To do this, please:
• Contact us using the details below
• Provide proof of identity and address (passport/driving licence and a recent utility bill)
• Tell us what information you want to see
A small fee may be charged in some circumstances.
6.2 Right to correct your information
You can ask us to correct any mistakes in your information free of charge. Please:
• Contact us using the details below
• Provide enough information to identify you
• Tell us what needs correcting
6.3 Right to stop direct marketing
You can ask us to stop contacting you for direct marketing. Please:
• Contact us using the details below
• Provide proof of identity
• Tell us which contact methods you want us to stop using
You may also use any unsubscribe links provided in our communications.
7. Cookie Policy
7.1 What are cookies?
Cookies are small text files placed on your device when you visit a website. They help the site function properly, improve your experience, and provide information to the website owners.
7.2 Types of cookies we use
Essential cookies
Required for the website to function. These enable core features such as form submissions and security.
Analytics cookies
We may use analytics tools (such as Google Analytics) to understand how visitors use our website. These cookies may collect:
• IP address (anonymised where possible)
• Pages visited
• Time spent on the site
• Browser and device information
Functionality cookies
These remember your preferences, such as cookie consent choices.
7.3 Managing cookies
You can control cookies through your browser settings. You may:
• Block cookies
• Delete existing cookies
• Set your browser to notify you before cookies are placed
Disabling cookies may affect how our website functions.
7.4 Third‑party cookies
Some cookies may be set by third‑party services embedded on our site (e.g., video players, analytics tools). We do not control these cookies.
8. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time. Please check this page occasionally to ensure you are aware of the most recent version.
9. Contact Us
If you have any questions about this policy or the information we hold about you, please contact us:
Email: info@metropolitanbushey.co.uk
Post: Metropolitan Bushey, Aldenham Road, Bushey, Hertfordshire, WD23 2TR
Telephone: +44 (0) 1923 243947